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Operations & People Lead
Привлекательная позиция в глобальной инновационной экосистеме с прямым подчинением CEO. Роль предлагает высокую степень автономности, влияние на бизнес-процессы и работу в престижной сфере EdTech и науки.
Сложность вакансии
Высокий уровень сложности обусловлен широким кругом обязанностей: от управления персоналом и финансами до прохождения государственных аудитов в двух разных юрисдикциях (Германия и Швейцария). Роль требует глубокого понимания трудового законодательства и операционных процессов в сфере образования.
Анализ зарплаты
Предлагаемая роль Operations & People Lead в Цюрихе является высокоуровневой. Рыночные оценки для подобных позиций в Швейцарии значительно выше среднеевропейских из-за стоимости жизни и специфики ответственности за две страны.
Сопроводительное письмо
I am writing to express my strong interest in the Operations & People Lead position at Constructor Nexademy. With a proven track record in operational leadership and team coordination across multi-disciplinary functions, I am confident in my ability to drive organizational effectiveness and support your mission of revolutionizing IT professional education. My experience aligns perfectly with your need for a leader who can bridge the gap between HR, Finance, and Operations while maintaining a hands-on approach to execution.
Throughout my career, I have successfully managed teams of similar scale, focusing on performance management, onboarding, and cross-functional alignment. Having worked within the European market, I am well-versed in the regulatory landscapes of Germany and Switzerland, including the complexities of employment contracts and audit preparations. I pride myself on being a structured, solution-oriented professional who can handle sensitive topics and high-stakes escalations with pragmatism and accountability.
I am particularly drawn to Constructor Group’s ecosystem and its commitment to cutting-edge technology and science. I am eager to bring my expertise in program management and stakeholder relations to Nexademy, ensuring seamless operations and high-quality certification processes. Thank you for considering my application; I look forward to the possibility of discussing how my background can contribute to your team's success.
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Описание вакансии
About Constructor Group
Founded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.
This role will be under Constructor Nexademy which is a innovative education provider specializing in IT professional education for retail and corporate customers in Europe, Middle East and Asia. Reporting directly to the CEO of Nexademy.
Role Overview
This role is responsible for operational leadership, team coordination, and organisational effectiveness across Germany and Switzerland. The position works closely with HR, Finance, and Operations teams and carries significant ownership across people management, compliance, and execution. Direct sales responsibilities are excluded, except for selected communication with governmental and institutional bodies in DE/CH.
Responsibilities
Team Coordination & People Leadership (in partnership with the HR team)
- Weekly coordination and 1:1 meetings with team members, ~20 employees
- Leading and facilitating regular team meetings
- Aligning priorities, timelines, coordination and execution across functions
- Interviewing and selection of instructors, and teaching assistants
- Reviewing employment contracts and HR-related documentation
- Supporting HR with country-specific (Germany, Switzerland) HR topics and regulations, incl. issuing reference letters (Germany)
- Management of hiring, onboarding, performance management and separations
- Vacation discussions and approvals
Certifications & Audit Preparation
- Overall responsibility and quality control for certification processes in Germany and Switzerland and other countries if and as required
- Coordination of certification work in collaboration with internal teams
- Audit preparation and documentation
- Participation in on-site audits when required
Operations & Logistics
- Office coordination and operational support
- Office relocation planning and execution
- Monthly travel within the region (Germany / Switzerland)
Finance & Administration
- Invoice review and approvals
- Salary approvals following HR provider processing
- Monitoring regulatory and administrative updates
Marketing, Partnerships & Institutional Relations (No direct sales responsibility)
- Participation in selected marketing and industry meetings
- Coordination of partnerships and institutional relationships
- Communication with governmental and public bodies in Germany and Switzerland
- Cross-functional support for marketing planning and initiatives
Program & Stakeholder Presence
- Attendance at program kick-offs and key sessions
- Organising and leading final project presentations and career-related sessions
- Acting as an escalation point for operational and participant-related issues
Communication & Ad-hoc Support
- Daily email and stakeholder communication
- Cross-functional problem solving and operational support
- Handling exceptions, escalations, and ad-hoc challenges across teams
Strategic Contribution
- Pro-active identification of operational improvements and organisational efficiencies
- Contributing to long-term structural and process development
PROFILE
- Several years of experience in operations, people leadership, program management, or general management roles
- Proven experience in line management and leading multi-disciplinary teams
- Strong organizational, coordination, and execution skills with a hands-on mindset
- Ability to own topics end-to-end, from planning through execution and follow-up
- Experience working cross-functionally with HR, Finance, Legal, and Operations
- Solid understanding of employment-related processes and collaboration with HR teams (especially in Germany)
- Comfortable handling complex, time-critical, and sensitive topics (e.g. audits, performance issues, escalations)
- High level of accountability, reliability, and attention to detail
- Structured, pragmatic, and solution-oriented working style
- Strong written and verbal communication skills; able to interact confidently with internal and external stakeholders
- Ability to prioritize effectively in a dynamic, fast-paced environment
- Willingness to take operational responsibility and be present where needed
- Strategic thinking capability combined with a hands-on execution mindset
- Experience in international or multicultural environments is a strong plus
- Fluency in English is required; German is a strong advantage
Nice to Have
- Experience in education, training, or program-based organizations
- Experience in regulated environments, audits, or certification processes
- Experience in supporting organizational change or scaling phases
- Familiarity with Germany / Switzerland operational contexts
Key Notes
- No direct sales responsibility
- Leadership and execution-focused role with broad organisational impact
- Hands-on position with strategic responsibility
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Навыки
- Onboarding
- Stakeholder Management
- Budgeting
- Program Management
- Contract Management
- Operations Management
- Performance Management
- Audit Preparation
- People Management
- HR Operations
Возможные вопросы на собеседовании
Вакансия предполагает управление командой из 20 человек и тесное взаимодействие с HR. Важно понять стиль руководства кандидата.
Опишите ваш опыт управления распределенной или междисциплинарной командой: как вы выстраиваете приоритеты и контролируете исполнение задач?
Роль включает ответственность за сертификацию и аудиты в Германии и Швейцарии. Это критически важная область для образовательной организации.
Расскажите о вашем опыте подготовки к внешним аудитам или работе в регулируемых средах. С какими сложностями вы сталкивались?
Позиция требует взаимодействия с государственными органами и партнерами в DACH-регионе.
Каков ваш опыт коммуникации с государственными структурами или институциональными телами в Германии или Швейцарии?
Вакансия описывается как 'hands-on' с элементами стратегии. Нужно проверить баланс этих навыков.
Приведите пример ситуации, когда вам приходилось одновременно решать операционную проблему 'на местах' и внедрять долгосрочное системное улучшение.
Работа в Constructor Group подразумевает динамичную среду и решение нестандартных задач.
Как вы справляетесь с ситуациями неопределенности или резкой смены приоритетов в быстрорастущей организации?
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