Sales Enablement Manager

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About Commercetools

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

Your Impact

We are seeking a highly driven and experienced Sr Sales Enablement Manager to join our Global GTM Enablement team. This is a high-impact role that directly contributes to the performance of our sales organisation and to the achievement of critical business objectives.

As the primary enablement partner for our global Business Development and Account Executive teams, you will equip them with the skills, tools, processes, and content needed to consistently hunt and win in enterprise deals. Working with cross-functional partners such as Sales Managers, Solutions Consulting, Product Marketing, and Revenue Operations, you will help strengthen our outbound sales muscle and drive our transformation from a technical sell to a value-based sell.

This role is a mix of program management and hands-on enablement: we’re looking for someone who can translate business needs into effective enablement strategies, owning the full lifecycle of programming from development through delivery.

If you’re a strategic thinker with a passion for driving sales excellence in a fast-paced environment where ongoing iteration is a must, this role may be a good fit for you.

You will:

• Own the full lifecycle of new hire onboarding and continuous enablement for AEs and BDRs.
• Build and execute AE enablement programs tailored to complex enterprise deals, covering multi-threaded discovery, RFP management, champion engagement, and procurement navigation.
• Drive adoption of our value-based selling motion by embedding MEDDPICC and Command of the Message™ into all sales activities.
• Create BDR learning programs and playbooks designed to drive skill mastery and support internal promotion into AE roles.
• Deliver high-impact live and on-demand training sessions, workshops, and coaching in collaboration with sales managers.
• Partner cross-functionally with Solutions Consulting, Product Marketing, and Revenue Operations to strengthen our outbound sales muscle.
• Continuously refine programs using feedback and performance data from platforms like Gong, Highspot, and Salesforce.

This role is hybrid, with three days a week spent in our Boston office.

What Sets You Apart

You're a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork.

Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.

You bring:

• 7+ years of experience in Sales Enablement or Enterprise B2B SaaS Sales, specifically focused on Fortune 500 accounts.
• A proven track record of supporting or leading strategic sales motions into Enterprise accounts.
• Deep expertise in MEDDPICC, Command of the Message™, and other enterprise sales frameworks.
• Extensive experience designing and delivering training programs both in-person and virtually.
• The ability to simplify complex concepts to inspire and challenge both seasoned and entry-level sellers.
• Strong project management and cross-functional collaboration skills to thrive in a fast-paced environment.
• A data-driven mindset with experience tracking enablement effectiveness and business outcomes.
• An excellent aptitude for thriving under pressure in a fast-paced and highly agile environment, with adaptability for change.
• AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role.

Nice to Have: \* Official certification in Command of the Message™ and MEDDPICC.

• Experience in B2C or B2B commerce.
• Experience working with globally distributed teams and diverse sales cultures.
• Familiarity with sales tools such as Salesforce, Gong, Highspot, LinkedIn Sales Navigator, and ZoomInfo.

Our Benefits

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

• 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support.
• 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs.
• 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition.
• 📈 Our equity participation program allows you to share in our success.

For more information on our benefits, visit this page.

Come as you are. Build with us.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.

For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

US Pay Range

$100,000—$135,000 USD