Sales Operations Analyst

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Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

This team supports the hardware business in our devices organization. We interact directly with sellers and retailers. We work with our retail strategy and supply chain teams on sales forecasting and demand planning. We work closely with Sales, Sales Leadership, Finance & Accounting, Operations and Product Management to accomplish key company initiatives.

About the role

We’re looking for a self-starter to join our fast-paced Sales Operations team. This individual is responsible for supporting sales leadership representatives through reporting, forecasting, and trend analysis. This person is quantitatively driven, detail-oriented, and highly skilled at problem-solving.

This person is experienced in analyzing large amounts of data to identify insights and can work cross-functionally. This person will work closely with Sales, Sales Leadership, Finance & Accounting, Operations, and Product Management to accomplish key company initiatives.

For California Only - The estimated annual base salary for this position is between $80,000 - $90,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Support hardware devices demand planning activities
• Participate in weekly and bi-weekly CPFR calls with major retailers and capture key takeaways and action items
• Help create and maintain a rolling sales plan by major account, ensuring data is accurate and up to date
• Assist with weekly and daily sales forecasts and account reviews, preparing reports, and comparing performance against objectives
• Track inventory levels, sales trends, and market conditions to highlight risks and opportunities to the team
• Join weekly meetings with the supply and order management team and follow up on assigned tasks
• Help prepare and present agreed-upon forecasts to a variety of stakeholders in a clear and organized format
• Assist the Director of Business Planning and VP of Retail Strategy in developing short- and long-term strategic plans, including preparation of annual business plans and budgets
• Regularly communicate status, risks, and opportunities to the extended stakeholder group in a concise, structured manner
• Contribute to the development of new reporting and dashboards that support continuous improvement across the company
• Document and update business processes, roles and responsibilities, and end-to-end workflows (process mapping) under guidance from senior team members

We’re excited if you have

• Bachelor’s degree and at least 2 years of experience in forecasting, or an equivalent combination of education and experience
• Experience in the consumer electronics, e-commerce, retail, or digital media industries is strongly preferred
• Expertise with Excel, PowerPoint, and NetSuite
• Hands-on experience with data visualization tools such as Tableau or Looker
• Demonstrated bias for action in resolving issues and ability to operate in a high-energy, fast-paced environment
• Highly data-driven approach to problem solving, with a track record of driving results through continuous improvement
• Sales operations, data science/modeling experience, or similar quantitative business responsibility for financial or operational performance is highly desirable
• Familiarity with statistical modeling and forecasting techniques
• Proven ability to work effectively and collaboratively across departments and functions
• Experience working and collaborating effectively in multi-site, virtual, and cross-cultural environments

#LI-SB5

Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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