Senior Account Manager

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Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Who we are looking for:

VML is seeking a Senior Account Manager to lead integrated campaigns for a hospitality client. This person will drive day-to-day client management to deliver brand campaigns and initiatives on time and on budget, in close partnership with project management. The Senior Account Manager will execute agency processes with excellence while fostering strong client relationships, ensuring seamless communication and collaboration across internal teams to consistently deliver high-quality work.

What you’ll do:

• Collaborate | Partner closely with creative and/or integrated agency teams to facilitate project milestones and lead client initiatives.
• Execute | Primary point of contact for clients and accountable for successful implementation of campaigns.
• Build Relationships | Build healthy relationships with internal departments, clients, and agency partners.
• Stay Educated | Stay apprised on industry trends and best practices. Share relevant competitive and category updates with internal team members and clients.
• Evaluate | Ensure high standard of quality across all project output by teams and effectively manage client feedback and expectations.

Who you are:

• Multi-faceted | Ability to operate in dual role as account/project management with strategic mindset.
• Detail Oriented l Able to stay on top of deadlines and many moving pieces of projects in an organized way.
• Growth-minded | Continually look for opportunities to grow the account and improve efficiencies
• Excellent Communicator | Being able to communicate clearly and effectively when managing any project or team is essential.

What you’ll need:

• 3-5+ years of prior client-facing experience in a marketing environment, with agency experience strongly preferred.
• Experience managing integrated campaigns with agency partners across media, earned, owned.
• Travel or hospitality industry experience related to advertising efforts is a plus.
• Strong computer skills, with proficiency in Microsoft Office.
• Meticulous attention to detail.
• Flawless execution in management of client projects.
• Excellent time management, able to prioritize competing deadlines.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefitsfor more details.

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$45,000—$80,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP agency (NYSE: WPP). For more information, please visit  www.vml.com, and follow along on Instagram, LinkedIn, and X.

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