Senior Sales Manager

Описание вакансии

About Us:

Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products.

We are a close‑knit team that enjoys working together every day to solve real‑world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life.

Your Impact:

As a Senior Sales Manager, you will be responsible for leading and scaling a team of Account Executives (AEs) to drive consistent revenue performance. This role is equal parts operator and leader. You will bring structure, enforce process discipline and elevate team performance while also identifying and driving the strategic changes needed to improve conversion and close rates. You will inherit a team with strong existing SOPs, tooling and process infrastructure. Your role is to ensure rigorous execution against these standards, while pressure-testing and evolving them based on real performance data.

You should be highly organized, metrics-driven, and comfortable operating in a fast-paced environment where immediate performance improvement is expected. Over the next year you will support the development and execution of our go-to-market strategy to support the launch and sale of a new product. This includes building a motion that enables effective product bundling at point of sale and supporting the AE team with the appropriate processes, systems, and team enablement required to convert business.

This is a high-impact role with a clear path to growth for candidates who demonstrate strong leadership, operational excellence and strategic thinking.

Location:

Austin, Texas (in office Monday - Thursday, flexibility on Friday)

Hours:

Monday - Friday 7:45 AM - 5:00 PM CST

Day to Day

• Team Leadership: Recruit, develop, and lead a high-performing team of Account Executives. Set a high performance bar, hold reps accountable and create a culture of ownership, urgency and continuous improvement.
• Process Execution & Discipline: Drive strict adherence to existing sales processes, SOPs and operating rhythms. Ensure consistency in deal execution, pipeline management and forecasting accuracy.
• Performance Management: Own core sales metrics (e.g., opportunity creation, opportunity conversion rates, pipeline management). Conduct deep call reviews, pipeline inspections, role play sessions and deal coaching to directly improve win rates.
• Coaching & Deal Strategy: Actively coach AEs on discovery, objection handling, and closing. Get directly involved in deals when needed to unblock, accelerate and improve outcomes.
• Operational Rigor: Bring structure and organization to the team. Enforce clear cadences, reporting and inspection frameworks to eliminate ambiguity and drive accountability.
• Strategic Improvement: Identify patterns in lost deals, conversion gaps, and rep performance. Translate insights into actionable changes across the sales process, messaging, pricing and product feedback within the first 3-6 months.
• Cross-Functional Collaboration: Partner closely with Marketing, RevOps and Product to improve lead quality and sales effectiveness. Serve as a key voice of the customer internally.
• Forecasting & Pipeline Management: Own accurate forecasting and pipeline health. Ensure deals are progressing with urgency and that risks are identified early and addressed.

What We're Looking For

• 8+ years of sales experience, with at least 3+ years managing Account Executives
• Proven track record of improving conversion rates and driving revenue performance in a transactional sales environment (ASP ~$5K–$10K)
• Experience in a Series B or Series C startup environment (or similar pace and ambiguity)
• Strong operator mindset, highly organized, process-oriented and detail-focused
• Demonstrated ability to enforce process while also improving and evolving it
• Deep experience coaching reps on discovery, objection handling, and closing
• Data-driven with strong analytical skills; comfortable using Salesforce (or similar CRM) and spreadsheets to drive decisions
• High emotional intelligence with the ability to manage rep motivation, morale and performance simultaneously
• Strong business acumen and ability to think beyond the deal, connecting sales performance to broader company strategy

Compensation & Benefits

• Competitive salary, commission and equity package based on experience
• Best in class benefits package, including health and dental
• Clear path to growth based on performance
• Flexible parental leave
• 401K retirement savings plan
• Flexible vacation policy; perform well and take time when you need it
• Collaborative, high-performance culture with significant ownership and impact
• Work in a vibrant and growing Austin office

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.