Senior Sales Manager, Mid-Enterprise

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At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Klaviyo is building out its Mid-Market and Enterprise team for Asia in Singapore, and we’re looking for a Sales Leader to help lay the foundation. This is a newly created role on the landing team, offering a rare opportunity to shape team culture, the mid-enterprise sales motion, and execution from the ground up as we scale across APAC.

As a Mid-Enterprise Sales Manager, you’ll be a business owner, leading and developing a team of Account Executives responsible for driving new business across inbound, outbound, and partner-led motions within more complex, higher-value customer segments. Reporting to the Senior Director of Mid-Enterprise Sales (APAC), you’ll play a critical role in hiring, coaching, forecasting, and building a repeatable growth engine, while collaborating closely with cross-functional partners to win, expand, and retain customers across the region with a relentless focus on developing your team and living our “Customer First, Always” value.

This role is ideal for a hands-on leader who thrives in fast-moving environments, enjoys building playbooks, experimenting and developing a world class team.  The ideal leader knows how to balance people leadership, business management with strong execution in the field supporting the team with multi-stakeholder, longer-cycle deals. 

What You’ll Do

• Recruit, onboard, and develop a high-performing team of Mid-Enterprise Account Executives
• Coach reps through regular 1:1s, territory plans, deal plans, and skill development sessions focused on complex sales cycles across multiple cultures and markets.  You will set a high bar and help you team grow to reach it.
• Own forecast accuracy and pipeline health including a mix of deal sizes, leveraging leading indicators and data-driven insights
• Drive outbound strategy and execution for mid-enterprise accounts, including targeted prospecting and account-based motions partnering with your cross-functional peers.
• Set clear weekly, monthly, quarterly, and annual new business goals — and hold the team accountable to building a durable business.
• Run weekly scorecard and performance reviews to identify gaps, risks, and improvement areas
• Collaborate relentlessly cross-functionally with Marketing, Partnerships, Product, Sales Enablement, Legal, and Customer teams to improve sales effectiveness and deal velocity
• Support reps in navigating complex deal structures, including ROI modeling, security and compliance reviews, procurement, and legal negotiations
• Build and evolve a scalable coaching and training framework to support long-term team growth and promotion readiness
• Transform workflows by putting AI at the center, building smarter systems, deal inspection processes, and ways of working from the ground up to help your team spend their time on what matters most.

What You Bring

• 5+ years of experience managing Account Executives in a SaaS environment, ideally selling into Mid-Market or Enterprise segments
• Proven ability to coach, motivate, and hold teams accountable in longer, more complex sales cycles while building a high trust, open and engaged team driving high retention and career velocity for your team.
• Strong command of forecasting, pipeline management, deal inspection, and sales metrics for higher-value opportunities
• Experience selling into Mid-Market, Mid-Enterprise, or Large-Enterprise accounts
• A clear point of view on running effective 1:1s, team cadences, deal reviews, and outbound/account-based motions
• Confidence operating in ambiguity and comfort in a fast-paced, evolving environment. You are an owner, you see issues and own building a stronger Klaviyo.
• Strong interpersonal and communication skills, with a collaborative, trust-based leadership style.  You build a following across the organisation and in the market.
• Data-driven mindset with the ability to spot trends and translate insights into action
• Detail-oriented, organized, and proactive — you see problems early and move quickly to solve them
• You’ve already experimented with AI in your work or personal projects and are excited to responsibly explore new tools and workflows to make your team smarter and more efficient
• Valid authorization to work in Singapore

Nice to Have

• Experience inMarTech, eCommerce, or adjacent SaaS categories
• Exposure to Enterprise or upper Mid-Enterprise deals
• Additional language skills relevant to the APAC or Southeast Asia region

Klaviyo in APAC:

We are rapidly expanding our footprint in Asia-Pacific with our new Singapore Hub. Since launching here just six months ago we are already scaling fast, aggressively building out our core GTM functions, including Sales, Pre-sales, Business Development, Customer Success, Partnerships, Marketing, and People.

This is a true “1% done” moment. While we build on the strong foundation of our Sydney presence, our Singapore Hub offers the unique energy of a startup within a global company. We are looking for “Drivers”—builders who want to shape our local culture and define the future of Klaviyo in Asia-Pacific and Japan.

Aligned with our value of Always Learning, we are looking for the leaders of the future. The headroom for growth here is massive. If you are insatiably curious and eager to accelerate your career, Klaviyo provides the platform. Join us, and help build something exceptional from the ground up.

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Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

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