Workplace Manager

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About 9fin

9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion.

Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets.

Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption.

We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.

The opportunity

As our growth continues, we’re investing in creating an outstanding workplace experience for our people. We’re now hiring a Workplace Manager to join our People team. This is a unique opportunity to combine operational excellence with creativity - managing our London office, supporting our growing global footprint, and building an environment where people love to work.

Note, this is an office-based position, with a minimum of 4 days per week in our London office.

What you'll do

Workplace Operations

• As the office-based lead, take ownership of the day-to-day running of our London office, ensuring it’s safe, welcoming, and set up for productivity.
• Manage all vendor relationships, office supplies, and equipment.
• Oversee facilities, health & safety compliance, and building management in partnership with our co-working partners.
• Support onboarding logistics - making sure new joiners feel at home and have everything they need from day one.
• Proactively identify opportunities to improve processes, workflows, and the overall workplace experience.
• Own office layout planning and optimisation, ensuring our space evolves effectively as teams scale, including seating plans, neighbourhoods, meeting-room configurations, and space forecasting as teams continue to scale.
• Manage operational subscriptions and tooling across 9fin, ensuring cost-effectiveness, renewal tracking, and alignment with company needs.
• Maintain organised internal documentation (processes, checklists, vendors, subscriptions, playbooks) to support operational clarity and continuity.

Engagement & Culture

• Plan and deliver team events, socials, and initiatives that connect and energise our London team.
• Partner with People Partners to design and deliver global engagement events, ensuring all 9finners feel part of one community, regardless of location.
• Support company-wide events such as Town Halls, offsites, and celebrations.
• Act as a cultural ambassador, embedding 9fin’s values into the workplace and everyday experiences.
• Collaborate with the People team on employee surveys, action planning, and initiatives that strengthen engagement and belonging.
• Own internal communications for 9fin - crafting, coordinating, and distributing clear, engaging, and timely updates across key channels (Slack, email, in-person events, office screens, etc.).
• Define and maintain our “how we communicate” standards - setting up and managing communication norms, guidelines, and channels across Slack and Notion to ensure information flows clearly, consistently, and effectively.

Global Collaboration

• Work closely with teams across our global offices, providing support where needed as we expand our international presence.
• Share best practices and support consistency in workplace and engagement standards worldwide.
• While the role is primarily UK-focused, there may be occasional requirements to support internationally - including office relocation coordination, internal communications support for global teams, and contributions to culture-building across our international locations.

What you'll bring

• Proven experience in workplace management, office operations, or employee experience, ideally in a tech or high-growth environment.
• Organised, detail-oriented, and able to manage multiple priorities effectively.
• A natural people person - approachable, empathetic, and skilled at building trusted relationships.
• Creative mindset for designing engaging events and experiences.
• Comfortable with ambiguity and change - thriving in a fast-paced scaling company.
• Bonus: Experience with workplace technology, operational systems, or driving the adoption of AI or automation tools.

Benefits

We’re a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

Financial & Insurance

• Competitive Salary (our salary bands are benchmarked at 75th - 90th % of market)
• Equity
• Pension (your minimum contributions are 4% with 9fin matching up to 7%)
• Private Medical Insurance
• Paid sick leave with Income Protection for long periods of illness
• Group Life Assurance
• Season Ticket Loan & Cycle to Work schemes

Time off

• 25 holiday days per year
• Local public holidays (with the ability to exchange them for alternative days)
• Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work
• Work abroad for up to 3 months a year
• 1 month paid sabbatical after 5 years of service
• Enhanced parental leave & flexible working arrangements available

Training & Culture

• Professional learning and development budget
• Quarterly team socials
• Summer and Winter company social events

9fin is an equal opportunities employer

At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.