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Assistant Manager, Utility Meter Reading
Стабильная компания с 45-летней историей, отличный социальный пакет (страховка с первого дня, 401k с матчингом) и статус 'Great Place to Work'. Роль предлагает хороший баланс между автономностью в поле и участием в управленческих процессах.
Сложность вакансии
Роль требует высокой мобильности и умения совмещать физическую работу в поле с административными задачами. Основная сложность заключается в частых поездках по региону и необходимости строгого соблюдения графиков сбора данных.
Анализ зарплаты
Предлагаемая роль Assistant Manager в сфере ЖКХ в Филадельфии обычно оплачивается в диапазоне $55,000–$75,000 в зависимости от опыта. Учитывая требования к 5+ годам опыта и разъездной характер работы, рыночная медиана составляет около $65,000. Компания предлагает сильный пакет льгот, что компенсирует отсутствие указанной прямой зарплаты.
Сопроводительное письмо
I am writing to express my strong interest in the Assistant Manager, Utility Meter Reading position at Metergy Solutions. With over five years of experience in customer service and utility operations, I have developed the adaptability and technical proficiency required to excel in this dynamic "swing" role. My background in field-based environments, combined with a disciplined approach to administrative coordination, aligns perfectly with your need for a professional who can balance on-site meter reading with operational support.
Having a deep familiarity with the Greater Philadelphia area and a commitment to accurate data collection, I am confident in my ability to support the Meter Reading Manager and the U.S. Field Services team effectively. I am particularly drawn to Metergy’s mission of driving decarbonization through innovative SaaS models and am eager to contribute to a company recognized as a Great Place to Work. I look forward to the opportunity to discuss how my organizational skills and field experience can benefit your team.
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Описание вакансии
About Metergy Solutions, LLC. (“Metergy”)
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.
As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.
Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
Position Summary
Metergy is seeking a highly adaptable Assistant Manager, Utility Meter Reading to support U.S. meter reading operations. This is a dynamic “swing” role, balancing field coverage with operational and administrative support (approximately 80% field / 20% coordination).
The role supports the Meter Reading Manager and U.S. Field Services team, requiring frequent travel (Massachusetts to Washington, D.C.), with a primary focus on the Greater Philadelphia area. This position is ideal for someone who is organized, tech-savvy, and comfortable wearing multiple hats in a fast-paced environment.
Responsibilities
- Provide meter reading coverage across assigned regions, ensuring completion of scheduled readings
- Assist the Meter Reading Manager in day-to-day operations and additional tasks as needed
- Support U.S. Field Services with administrative, coordination, and field-related work
- Travel frequently across regions (Massachusetts to Washington, D.C.), with a focus on the Greater Philadelphia area
- Perform manual meter readings and submit accurate data using company systems
- Coordinate site access with property managers and maintain schedules
- Track progress and complete reporting using internal systems and routing tools
- Communicate and report onsite issues in a timely and professional manner
Requirements
- Access to a reliable personal vehicle
- High School Diploma required
- 5+ years' of experience in Customer Service and/or Utilities
- Highly adaptable with the ability to manage a variety of responsibilities in a “swing” role
- Strong organizational, time management, and coordination skills
- High level of comfort with administrative tasks and office-based support work
- Proficiency with Microsoft 365 and strong overall technical aptitude
- Willingness and ability to travel frequently
- Strong communication and client-facing skills
- Ability to work independently in a field-based environment
Preferred Qualifications
- Experience in field services, meter reading, or route-based roles
- Administrative or coordination experience in a fast-paced environment
- Familiarity with the Greater Philadelphia area
Benefits & Perks
• Excellent health coverage and life insurance benefits – no waiting period!
• Company-paid Long-Term Disability and Basic Life Coverage
• Flexible Spending Account (FSA) options
• 401K plan with immediate company match
• Generous Paid Time Off Plan plus 10 paid holidays
• Summer hours to enjoy the weather
• Regular Social events - happy hours, summer & holiday parties, & more
Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.
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Навыки
- Microsoft 365
- Customer Service
- Data Entry
- Operations Management
- Time Management
- Field Services
Возможные вопросы на собеседовании
Роль предполагает 80% времени в поле. Важно понять, как кандидат справляется с логистикой и изменениями в расписании.
Как вы расставляете приоритеты в задачах, когда сталкиваетесь с непредвиденными задержками на объекте или проблемами с доступом?
Позиция требует работы с системами компании и Microsoft 365. Проверка технической грамотности.
Опишите ваш опыт работы с мобильными приложениями для сбора данных или системами отчетности в полевых условиях.
Кандидат должен взаимодействовать с управляющими недвижимостью. Проверка навыков коммуникации.
Расскажите о случае, когда вам нужно было договориться о доступе на закрытый объект при возникновении конфликта с персоналом здания.
Это роль 'swing', требующая гибкости. Важно понять готовность к такому формату.
Что для вас является самым сложным в совмещении полевой работы и офисных административных задач, и как вы с этим справляетесь?
Работа предполагает частые поездки от Массачусетса до Вашингтона. Проверка готовности к разъездному характеру работы.
Готовы ли вы к регулярным командировкам по всему Северо-Восточному региону, и есть ли у вас опыт управления длительными маршрутами?
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