Compliance and Quality Manager

Описание вакансии

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered.We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity.We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience.We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary: 

The Quality & Compliance Manager provides organization-wide leadership for clinical and operational risk  mitigation and compliance across clinical operations and direct care programs. The Quality &  Compliance Manager plays a critical role in supporting WellPower’s mission by ensuring programs  operate with integrity, accountability, and continuous improvement, strengthening organizational readiness, reducing risk, and improving outcomes across the organization. Reporting directly to the Director of Compliance, this role ensures that programs operate in alignment with regulatory requirements, funder expectations, internal policies and best practices while mitigating risk and driving continuous improvement in compliance quality, outcomes, and accountability.

Compensation & Benefits:

• $39.42/hr or $81,993.60/year
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• Develop, maintain, and refine organizational quality frameworks, dashboards, KPIs, and performance measures.
• Monitor performance trends, outcome targets, deliverables, and compliance requirements across departments.
• Analyze performance data to identify trends, gaps, risks, and opportunities for improvement.
• Lead organization-wide quality assurance and performance improvement initiatives.
• Develop, implement, and monitor Performance Improvement Plans (PIPs) and corrective/preventive actions for underperforming programs, teams, or workflows.
• Oversee internal compliance processes, including chart audits, case reviews, workflow adherence, and error tracking.
• Ensure organizational readiness for external audits, funder monitoring, and regulatory reviews.
• Track, document, and follow up on compliance findings, risks, and corrective actions.
• Monitor grant and contract deliverables, reporting requirements, and obligations to ensure organizational compliance.
• Maintain centralized oversight of all contracts, grants, and funding agreements, including storage, version control, and accessibility.
• Ensure organization-wide understanding of contractual requirements (deliverables, performance measures, invoicing, reporting, renewal timelines).
• Collaborate with finance, program, and leadership teams to monitor contractual compliance and identify risks to funding or performance.
• Lead the development, review, alignment, and maintenance of organizational policies and procedures.
• Oversee program workflows to ensure alignment with quality, compliance, regulatory, and operational standards, identifying inefficiencies and recommending system-level improvements.
• Maintain documentation standards, version control, and approval workflows, and support consistent policy and workflow implementation across teams.
• Maintain oversight of internal and external reporting calendars and ensure timely, accurate completion of all reporting requirements.
• Support teams with report development, data validation, quality checks, and interpretation.
• Translate quality, compliance, and performance data into actionable insights through summaries, briefings, and reports for leadership and external stakeholders.
• Perform other duties as assigned.
• Maintain a trauma informed environment of wellbeing.

Requirements & Qualifications: 

• Bachelor’s degree in public health, healthcare administration, social work, or a related field (or equivalent experience).
• 5+ years of experience in quality improvement, compliance, care management, behavioral health, or related settings.
• Experience supervising managers and leading multidisciplinary teams.
• 7+ years of progressive experience in population health, health systems, public health, or crosssector initiatives.
• Proven ability to convene and lead cross-sector working groups or collaboratives.
• Strong understanding of health equity, social determinants of health, and community-based system.
• Master’s degree in public health, public administration, social work, health policy, or a related field (or equivalent experience) - Preferred
• Experience working in Medicaid-funded, care coordination, or grant-funded programs - Preferred
• Familiarity with continuous quality improvement methodologies (PDSA, Lean, etc.) - Preferred

Work Location: This is a hybrid opportunity open to folks residing in the *Greater Denver Metro area* and will require 1-2 days per week on-site and the rest of the week working remotely.

Shift/Hours: This is a Monday-Friday opportunity observing standard business hours.

Physical Requirements:

• Annual Influenza vaccination is required.
• Frequent contact with the public by phone and in person.
• Occasionally lift and/or move up to 25lbs with or without accommodation.

Working Conditions:

• May include hours beyond the normal 40-hour work week.
• Occasional evenings or weekend hours may be required.
• Occasional travel between agency and partner organization locations.

Applications are due by March 30th, 2026.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice