Engineering Manager - Onboarding Experience

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This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Onboarding Experience

Adyen offers a wide variety of services such as payments, bank accounts, issuing or capital. Through SaaS platforms or marketplaces we enabled millions of small businesses and individuals to have access to our offering.

Onboarding is a critical component to enable any entity to use Adyen’s service. To operate our financial licenses we need to comply with various regulatory requirements and through onboarding we ensure that. It’s a complex process that we aim to make it simple and intuitive. We are looking for an engineering manager to lead one of our cross-functional teams in the Chicago Tech Hub. We face unique technical challenges at scale and solve them together, delivering innovative and ethical solutions that transform the way the world’s finances work.

What you’ll do

• Cross-Functional Collaboration: Collaborate closely with product, engineers, data engineers, and other key stakeholders within Adyen.
• Product Strategy: Craft a long-term vision for your team's product together with your product counterpart, balancing trade-offs pragmatically and aligning it with the overarching company vision.
• Team Motivation and Coaching: Exhibit leadership and inspire your team members, acting as a catalyst by coaching in areas such as engineering best practices, scalable architecture design, and product roadmap planning, thus having a multiplier effect.
• Goal Setting: Establish clear individual and team objectives that harmonize with Adyen's strategic data and engineering ambitions, working closely with the product manager to achieve alignment.
• Team Environment: Cultivate an inspirational and collaborative team environment characterized by open communication and a culture of constructive feedback, focusing on autonomy, ownership, collaboration, communication, and impact.
• Talent Acquisition: Lead the recruitment of new team members who embody the Adyen culture and possess the requisite skills to make meaningful contributions.
• Feature Development: Collaborate with different teams to design and implement new features, considering reliability, infrastructure, data, and development needs. Be hands-on yourself in the development of these features, while balancing that with your team’s needs.

Who you are

• Leadership Qualities: Dynamic self-starter adept at fostering alignment across multiple teams, with strong coaching and mentoring capabilities, and experienced in leading technical projects in a fast-paced environment.
• Extensive Experience: Bring 7+ years in the software development industry within a fast-paced tech environment, including at least 3 years of leadership experience.
• Technical Proficiency: Expertise in building scalable full stack web applications using Java on the backend and well established frontend frameworks such as React, Typescript or Vue.js.
• AI Practicality: Ability to practically implement AI/ML solutions to enhance the user experience, translating complex models into scalable, reliable, and measurable engineering features.
• Innovative Mindset: Not afraid to challenge the status quo and possess an innate curiosity to question the "why."
• Strategic Thinking: Proven track record of collaborating with senior leadership to shape strategic direction, including product roadmaps.
• Communication and Team Player: Exceptional communicator who can clearly explain technical concepts to non-engineers, foster a culture of collaboration, and exhibit robust management skills and technical acumen.
• Hands-On Approach: Comfortable with hands-on work in our codebase and able to define, implement, and monitor performance KPIs to quickly identify opportunities for improvement in existing systems.

Minimum Qualifications:

• 3+ years experience in managing cross-functional engineering teams
• 7+ years of experience in software development in a fast paced tech environment

The annual base salary range for this role is $180,000 - $243,000; to learn more about our compensation philosophy, please click here. This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.