Senior Analyst, Learning & Development

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About Us 

MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.

The Role

The Learning and Development Senior Analyst supports the planning, organization, and delivery of all learning at MarketAxess. This entry-level role is ideal for candidates who have completed a master’s degree and are looking to begin or further their careers in learning and development or have previous experience in a related field.

In this role, you will partner with leadership to manage the full execution of learning and development activities. You’ll ensure operational excellence and a seamless experience for facilitators and participants. Success in this role requires strong organizational skills, attention to detail, and the ability to confidently facilitate sessions and drive outcomes that support the growth and development of our people.

How You'll Help Take Us There

• Perform end-to-end coordination and scheduling of live training sessions and professional development activities

+ Ensure program information is on the LMS accurately and in a timely manner

+ Manage and track invitations, pre-work completion, and post-work distribution as required

+ Monitor attendance, collect feedback, and generate reports about program effectiveness

+ Provide logistical support globally for both in-person and virtual learning events, ensuring facilitators and participants have all materials, session information

+ Communicate with vendors and participants to ensure smooth program execution

• Stay current on best practices in learning, leadership development, and learning technologies
• Contribute to the evolution of our learning culture by promoting learning initiatives through marketing, internal communications, and creative engagement methods
• Partner with the HR Ops team optimize the learning management systems (LMS) to ensure a good learner experience and drive operational efficiencies
• Maintain accurate learning records and provide regular updates to leadership
• Analyze data and drive operational efficiencies
• Adapt to changing schedules and priorities with flexibility and resilience
• Help identify and cultivate partnerships with new vendors to expand our learning solutions and drive organizational growth

What We’re Looking for

• Bachelor’s degree in Business, Human Resources, Psychology or related field with 1+ years of experience in learning and development or a related field
• Masters or advanced degree in I/O Psychology or Human Resources preferred
• Demonstrated interest in building a career in learning and talent development, with a passion for helping others grow and succeed
• Ability to think on your feet and solve problems quickly and effectively
• Exposure to artificial intelligence is an advantage, including experience integrating AI into learning initiatives or supporting organizational efforts to build AI literacy
• Strong organizational and communication skills
• Attention to detail and ability to manage multiple tasks simultaneously
• Familiarity with learning management systems and digital learning tools is an advantage
• Proficiency in Microsoft Office Suite (Word, CoPilot, Excel, PowerPoint)
• Must be legally authorized to work in the UK permanently without employment visa sponsorship required now or in the future

What You Can Expect from Us

• Central Location: based at our city offices near St Paul's.
• Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines
• Paid Time Off: 25 days annual leave entitlement plus 2 charity days
• Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service
• Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan
• Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences

Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Human Resources work in the office 3 or more days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.

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