Senior Benefits Analyst

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Hi there! Thanks for stopping by 👋\Please note this is a temporary full time position (18 months)*

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Senior Benefits Analyst to join our People and Culture team. Reporting to the Senior Manager of Global Benefits, you will play a key role in designing, implementing, and managing benefits and retirement programs across Canada and the U.S. This role will support the growth of our business by ensuring our benefits programs align with our Total Rewards strategy, helping to create an environment where Lightspeeders can thrive.

What you’ll be doing:

• Develop, implement, and manage group benefits, retirement savings, and perks programs aligned with Lightspeed’s global benefits strategy.
• Lead the annual benefits renewal, and support with the open enrollment process.
• Oversee the selection and management of vendors for benefits and retirement plans, ensuring they meet performance and service expectations.
• Support with administration and continuous improvement of leave of absence programs, including but not limited to short- and long-term disability, parental leave, and other leave types across Canada, and the U.S.
• Develop and track key metrics to evaluate program effectiveness and identify trends.
• Collaborate with global brokers to assess market trends and align programs with the company’s global strategy.
• Work closely with HRIS, payroll, business partners, and other stakeholders to identify system needs, troubleshoot issues, and optimize data flow and accessibility.
• Provide support to employees and HR teams on escalated issues, resolving complex situations.

What you need to bring:

We’re a team of 7 people in Total Rewards located in Canada. If you’re excited about making an impact within a dynamic and growing technology company, this is the role for you!

We're looking for a candidate who has experience with the following:

• Strong experience managing benefits programs.
• In-depth knowledge of employee benefits programs in Canada and the U.S.
• Experience in vendor and broker management, including the RFP process.
• Expertise in leaves management (e.g., disability, parental leave).
• Ability to manage multiple priorities with minimal guidance.
• Intermediate experience with Excel.
• A passion for building and optimizing processes, with a focus on efficiency and innovation.
• Strong and effective verbal and written communication in English. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Even better if you have, but not necessary:

• Experience working in a fast-paced tech environment.
• Experience with benefits programs in the EMEA and APAC regions.
• Experience using Workday.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work (3 days a week in office)
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families
• Etc…

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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