Senior Enablement Associate - Expert Insights

Описание вакансии

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team:

The COSE (Content Operations Strategy & Enablement) team is focused on building world-class systems, strategies, and partnerships that enable our Expert Research teams to deliver exceptional service at scale. We work across functions to optimize tools and processes, ensuring seamless expert outreach and customer engagement as we grow.

About the Role:

The Sr. Associate, COSE – CRM Enablement is responsible for enabling the success of Client Research Managers (CRMs) through high-impact onboarding, ongoing learning, and close partnership with Sales Enablement and Product Marketing. This role ensures CRMs are equipped with the skills, knowledge, and client acumen needed to manage relationships effectively, grow accounts, and deliver a best-in-class client experience.

This person will own CRM new hire training, support client acumen development and workshops, and design continued learning programs for tenured CRMs. They will also serve as a key bridge between the Expert Insights Team and Sales Enablement, ensuring alignment on messaging, methodology, and go-to-market motions.

The ideal candidate has experience in sales enablement or a closely related function, is comfortable facilitating training for client-facing roles, and brings strong organizational skills, stakeholder management, and a passion for developing others.

What is a Client Research Manager (CRM)

This function will support the Client Research Manager role. Client Research Managers build deep, trusted client relationships, understand client goals and preferences, and ensure Tegus is a critical part of how they do research. The role focuses on delivering high-quality service, driving strong project and call activity, and maintaining strict compliance standards.

What You’ll Do:

• Own and facilitate CRM onboarding programs, including live training sessions and hands-on  activities
• Design and deliver workshops focused on client research workflows, client communication and relationship management.
• Partner closely with Sales Enablement to align CRM training with sales methodology, messaging, and client strategy.
• Create scalable learning resources (e.g., playbooks, 1-pagers, refreshers, recordings) for the CRM cohort.
• Support rollout of new tools, processes, and initiatives impacting CRMs, while measuring effectiveness to continuously improve programs.

Who You Are

• 2+ years of experience in Sales Enablement, Revenue Enablement, Customer Enablement, or a related function
• Experience supporting client-facing or revenue-driving roles (Sales, Account Management, Customer Success, etc.)
• Strong facilitation skills with experience leading live trainings or workshops
• Excellent organizational skills with the ability to manage multiple programs simultaneously
• Strong written and verbal communication skills
• Ability to partner cross-functionally with Sales, Operations, and Leadership

Preferred

• Experience in B2B, SaaS, financial services, or professional services environments
• Familiarity with sales methodologies, account management frameworks, or client lifecycle models
• Experience developing enablement materials (training decks, guides, playbooks, LMS content
• Comfort using data and feedback to iterate on programs

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range

$85,000—$95,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.