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Senior HR/People Ops Specialist – Payroll, Benefits & Compliance
Оценка ИИПривлекательная вакансия в быстрорастущем AI-стартапе с возможностью карьерного роста до руководителя HR в регионе. Предлагается гибкий график, опционы и работа в распределенной международной команде.
Сложность вакансии
Оценка ИИРоль требует глубокого знания трудового законодательства Коста-Рики (CCSS, MTSS, INS) и опыта перевода сотрудников из EOR в собственное юрлицо. Высокая ответственность за точность начисления зарплат и комплаенс в условиях отсутствия готовых процессов.
Анализ зарплаты
Оценка ИИЗарплата в вакансии не указана, но для Senior-позиции в HR Operations в Коста-Рике рыночный диапазон составляет от $3,500 до $5,500 в месяц. Учитывая наличие опционов и международный статус компании, совокупный доход может быть выше среднего по рынку.
Сопроводительное письмо
I am writing to express my strong interest in the Senior HR/People Ops Specialist position at Mimica. With a robust background in HR services and payroll coordination, specifically within the Costa Rican market, I am confident in my ability to manage the transition of your 200 employees from an EOR to a fully owned local entity. My expertise in CCSS, MTSS, and INS regulations ensures that Mimica’s compliance and payroll integrity will be maintained at the highest standards during this critical growth phase.
Throughout my career, I have excelled in multi-entity environments, handling complex payroll inputs, benefits administration, and statutory reporting with meticulous attention to detail. I pride myself on being a proactive problem-solver who can operate effectively without a pre-defined structure, building practical processes that scale. I am particularly drawn to Mimica’s mission of reclaiming time through AI, and I am eager to apply my operational depth to ensure your team in Costa Rica is supported by seamless, world-class People Operations.
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Откликнитесь в mimica уже сейчас
Присоединяйтесь к Mimica и возглавьте HR-операции в Коста-Рике, создавая фундамент для роста инновационной AI-компании!
Описание вакансии
What we are building
Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.
Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work.
Your mission
We’re transitioning ~200 employees in Costa Rica from EOR to a fully owned local entity. This is a high-impact operational shift. If payroll, benefits, or compliance obligations are wrong or missed, employees will feel it immediately. Your role will be to own the execution and integrity of this system — keeping it running cleanly, compliantly, and at scale.
You’ll go from cleaning and validating payroll inputs to owning statutory compliance, to shaping how we operate locally as we scale, with the potential to grow into leading all People Operations & HR in the region.
What you will work on
- Own pre-hire compliance requirements, including right to work checks, documentation, and contract readiness, ensuring employees are correctly set up before day 1
- Handle new joiner, leaver, and employment change transactions – generating contracts, amendments, employment verifications, salary certificates, and formal notices
- Prepare, validate, and submit payroll inputs, including salary, incentives, deductions, and adjustments
- Audit outputs from payroll providers, reconciling discrepancies and catching errors before employees do
- Ensure correct handling of social security contributions, income tax withholdings, and settlements, including cesantías and liquidaciones
- Own enrolment, changes, and issue resolution for private healthcare and statutory benefits
- Manage leave processes, including statutory and company leave, ensuring alignment across policy, systems, and payroll outputs
- Be the go-to person for employee queries on employment terms, payslips, taxes, and benefits, resolving issues with clarity and confidence
- Stay ahead of regulatory changes and implement them proactively, ensuring our practices are compliant with CCSS, MTSS, DGT, and INS
- Support audits, filings, and statutory reporting for Costa Rica
- Maintain clean, structured employee data across HRIS and payroll systems
What success looks like
- Payroll runs accurately and on time without last-minute corrections
- Compliance risks are identified and resolved before they become liabilities
- Employee queries are handled quickly, clearly, and correctly
- Data across systems is clean, consistent, and audit-ready
- Employee lifecycle operations run smoothly without constant escalation
What you will bring
- Background in HR services and payroll coordination
- Working knowledge of labor law and employment practices in Costa Rica, and the ability to apply these in practice
- Hands-on experience with benefits and leave management, including how they impact payroll and compliance
- Familiarity with complex, multi-entity environments across North, South America, and EMEA
- Experience working through audits and actively supporting statutory reporting
- Execution depth. You are comfortable doing detailed, repetitive work such as data input, audits, and reconciliation, and you consistently catch issues others miss
- Proven ability to operate without full structure, interpreting requirements and building practical, fit-for-purpose processes as you go
What we offer
💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.
🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.
💻 Company-issued laptop, remote setup stipend, and co-working budget
📍 Flexible schedules and location
☀️ Ample paid time off, in addition to local public holidays
🍼 Enhanced parental leave
🧘♀️ Health & retirement benefits
📖 Annual learning & development budget
🌴 Annual workaways and regular virtual & in-person socials
🌍 Opportunity to contribute to groundbreaking projects that shape the future of work
*Note: Some benefits may vary depending on location and role*
⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.
Создайте идеальное резюме с помощью ИИ-агента
Навыки
- HRIS
- Payroll
- Compliance
- Data Entry
- Auditing
- Labor Law
- HR Operations
- Benefits Administration
Возможные вопросы на собеседовании
Проверка практического опыта работы с местным законодательством при расчете выплат.
Опишите ваш опыт расчета 'cesantías' и 'liquidaciones' в Коста-Рике. С какими сложностями вы сталкивались?
Оценка способности кандидата управлять критическими изменениями в структуре компании.
Какие основные риски вы видите при переходе от модели EOR к собственному юридическому лицу для 200 сотрудников?
Проверка внимательности к деталям и навыков аудита.
Расскажите о случае, когда вы обнаружили критическую ошибку в расчете заработной платы до того, как она была выплачена. Как вы это исправили?
Оценка умения работать в условиях неопределенности и строить процессы с нуля.
Как вы подходите к созданию HR-процессов в компании, где еще нет четкой структуры и регламентов?
Проверка навыков коммуникации с сотрудниками по сложным вопросам.
Как вы объясняете сотрудникам сложные изменения в налогообложении или структуре льгот, чтобы минимизировать недовольство?
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