Senior Manager, Global Payroll

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Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Spring Health is actively seeking a Senior Manager, Global Payroll to join our People Team. Reporting to the VP, Total Rewards & People Operations and partnering closely with our Finance and People Ops teams, the Senior Manager will lead our payroll function, oversee a critical acquisition integration, and design our global payroll roadmap. This is a full-time, hybrid position based in New York City with an in-office expectation of 1-2 days per week. Occasional travel for team or company events may be required.

What you’ll do

• Lead the payroll workstream for our current acquisition, harmonizing two distinct payroll systems, policies, and schedules into a single engine by October 1, 2026.
• Leverage AI and automation tools to innovate payroll administration, identifying opportunities to eliminate manual tasks and increase the speed and scalability of our operations.
• Design and implement a roadmap for global payroll practices to ensure compliance and consistency as we expand into new international markets.
• Audit existing workflows to identify friction points and reinvent processes to ensure 100% accuracy and timeliness.
• Oversee the successful execution of multiple payroll runs, including bi-weekly and semi-monthly cycles, for all employees across all entities.
• Act as the primary liaison between the People and Finance departments to ensure data integrity and budget alignment.
• Ensure all payroll activities adhere to local, state, federal, and international regulations while leading year-end reporting and audits.
• Manage and mentor one to two direct reports by setting clear KPIs and providing consistent feedback to support their development.
• Provide data-driven insights and payroll perspectives to the leadership team to influence company-wide decisions.
• Collaborate on the implementation and optimization of payroll and HRIS software to improve system interoperability and reporting.
• Act as the lead investigator and resolver for historical payroll tax account discrepancies; proactively manage and resolve outstanding notices from state and local agencies (e.g., Ohio, etc.) to ensure all accounts are in good standing and future penalties are eliminated.
• Stay current on changing labor laws and tax regulations to proactively adjust internal policies and procedures.

What success looks like in this role

• Maintain a payroll error rate of less than 1% across all entities.
• Achieve 100% on-time payroll delivery for all employees.
• Successful consolidation of acquired payroll systems and policies by the October 1, 2026 deadline.
• Complete all internal and external payroll audits on time with no significant findings.
• Contribute to a Total Rewards & People Operations team engagement score of 70+ as part of our shared team goals.

What you’ll bring

• 6+ years of experience in payroll management.
• 2+ years of experience in a leadership or strategic role.
• Proven experience managing direct reports and driving performance through coaching.
• Deep expertise in payroll tax, compliance, and multi-state and international regulations.
• Experience with payroll software migrations and integrations.
• Previous experience navigating the nuances of transitioning employee data and benefits during an acquisition or merger.
• Familiarity with international labor laws and the complexities of paying a global workforce.
• Strong communication skills with the ability to explain complex payroll and tax concepts to diverse stakeholders.
• A systems-thinking mindset with a focus on building scalable, error-proof processes.
• Ability to balance the priorities of both HR (employee experience) and Finance (reporting and accruals).
• Experience with ADP, Paylocity, and/or Workday is preferred.
• Certified Payroll Professional (CPP) designation is preferred.

The target base salary range for this position is $147,140 - $186,210, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access toWellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health:Our Values

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Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.