Senior People Systems Analyst

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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

Braze is in the midst of an exciting evolution of our HR technology ecosystem, and we’re looking for a Senior People Systems Analyst to help lead the charge. Sitting within the People Operations team and reporting to the Manager of People Systems, this role plays a critical part in optimizing our global HR systems, primarily Workday, and driving forward our people data strategy. You’ll be hands-on with system configuration, lead key projects, and partner cross-functionally to deliver smart, scalable solutions that support a growing global workforce.

Responsibilities:

• Collaborate with People Systems Analysts to enhance and optimize Workday functionality and implement solutions that improve usability and adoption
• Partner with stakeholders to gather requirements, propose scalable system solutions, and lead the end-to-end implementation process
• Configure and maintain Workday modules, including Business Processes, calculated fields, condition rules, and security groups
• Build and maintain advanced Workday reports and dashboards, enabling data-driven decisions across the People team and broader organization
• Monitor and improve existing Business Processes and design new ones to support evolving business needs
• Participate actively in the Workday Community and stay current on new features and best practices
• Document system configurations and maintain SOPs, training materials, and end-user guides
• Lead and support key initiatives, including system audits, integration reviews, and Workday bi-annual release testing and deployment
• Collaborate with external vendors and internal partners to manage integrations, data quality, and system access management

WHO YOU ARE

You’re a detail-obsessed systems thinker with a passion for people tech. You know how to break down complex challenges, design scalable solutions, and translate business needs into thoughtful configuration. You’re as comfortable in a Workday sandbox as you are partnering with stakeholders or presenting data-driven insights. You’re looking to make a tangible impact in a fast-moving environment with a team that values curiosity, clarity, and continuous improvement.

Requirements:

• 3 to 5 years of experience in People Systems or HR Operations, with 2 to 3 years of direct Workday configuration experience
• Hands-on experience with Workday HCM, Talent, and Absence modules
• Bonus points for experience with Time Tracking, Benefits, Advanced Compensation, or Payroll
• Expertise in Workday Business Process configuration and report building, including calculated fields and dashboards
• Proven ability to analyze business requirements and translate them into technical solutions
• Strong project management and stakeholder communication skills with an ability to influence without authority
• Experience documenting systems and writing SOPs or user guides for both technical and non-technical audiences
• Strong Excel skills and comfort working with large datasets
• A process improvement mindset with a track record of identifying opportunities and driving change
• Familiarity with ticketing tools such as Jira is preferred
• Experience with other people systems like Greenhouse, CultureAmp, or Lattice is a plus

For candidates based in the United States, the pay range at the start of employment for this position is expected to be between $85,900-$101,000/year, with an expected On Target Earnings (OTE) between $95,400-$112,200/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers a comprehensive Total Rewards package that includes, among other things, equity grants of restricted stock units (RSUs), so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.