HR & Learning Coordinator (12 Month Contract)

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➡️ Want to be the person who makes a new hire’s first day feel seamless and welcoming?

➡️ Curious about how HR, employee experience, and learning programs actually run behind the scenes?

➡️ Enjoy staying organized, juggling different tasks, and being the go-to person people rely on?

➡️ Looking for a role where you can learn fast, take on real responsibility, and grow your career in HR?

If this sounds like you, we’d love to hear from you.

Role Summary:

This is a great opportunity for someone early in their HR career who wants hands-on experience across People Ops and Learning & Development.

This role is a 12-month maternity leave cover contract, supporting the team during a temporary leave of absence.

As an HR & LMS Coordinator, you’ll support everything from onboarding new hires to helping manage our learning platform (Docebo). You’ll be involved in the day-to-day operations that keep the team running smoothly and play a real part in shaping employee experience in our Toronto office and across North America.

This is a 12-month contract role based in our Toronto office with a hybrid working setup where you would work in the office 3-4 days a week.

Who are we?

Patsnap is a global, Series E, unicorn SaaS platform that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our user-friendly platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle — using industry-leading, domain-specific AI to generate and validate ideas and bring innovative products to market faster, better, and cheaper. More than 12,000 R&D and IP teams worldwide use and trust Patsnap to innovate and commercialize new products.

We have a vibrant and diverse team with offices in Toronto, London, Shanghai, and Singapore. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.

What You'll be Doing:

• Support onboarding and offboarding processes for North American employees, including preboarding communications, system setup, and documentation
• Set up new hires in systems like BambooHR and support general HR admin tasks
• Assist with managing our LMS (Learning Management System) - Decebo, including adding users, assigning courses, and tracking completion
• Support the Learning & Development team with uploading training content and organizing learning sessions
• Help track required training (e.g., compliance courses) across teams
• Assist with preparing HR documents, coordinating with payroll, and updating policies as needed
• Support internal communications, including weekly updates and Town Hall coordination
• Keep the Toronto office running smoothly - from snacks and supplies to vendor coordination
• Organize employee events, recognition programs, and engagement initiatives

About You:

• 0–2 years of experience (internships, co-ops, or entry-level roles all count)
• Interested in HR, people operations, or learning & development
• Organized and detail-oriented — you don’t let things slip through the cracks
• Comfortable juggling multiple tasks and deadlines
• Strong communication skills (written and verbal)
• Proactive and willing to jump in and figure things out
• Experience with tools like BambooHR or Docebo is a bonus, not a must
• Basic knowledge of HR or employment standards is helpful, but you’ll learn on the job

What You'll Love:

• 5 weeks paid vacation
• Comprehensive benefits package for you and your dependents from day one
• RRSP Contribution Matching
• Access to mental health support
• Maternity and paternity leave
• 2 company paid volunteering days
• Life Assurance

Our Values:

• Integrity: We hold each other accountable for our actions
• Leadership: We lead by example and inspire each other to reach for new heights
• Openness: We are open and honest and share our ideas with care and consideration
• Growth: We are lifelong learners who aspire to improve each day
• Innovation: We seek out new ways to solve problems
• Customer: Our customer is at the center of everything we do. Their success is our success

Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other protected status in accordance with federal, provincial/state or local laws.

Even if you don’t meet 100% of the above qualifications, we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process, please email us at recruitment@patsnap.com so we can best support you.