Human Resource Manager

Описание вакансии

Do you love to help people? Do you want to be a part of something bigger than yourself? Do you wish your voice was heard at work?  

If you answered yes to these questions, consider a career at Miller Vein.

POSITION SUMMARY 

The Human Resources Manager serves as the strategic HR partner for a growing multi-site vein and vascular practice. This position is responsible for the full spectrum of human resources functions across all clinic locations, including talent acquisition, employee relations, compliance, compensation and benefits administration, performance management, and staff development. The HR Manager works closely with site managers, and executive leadership to foster a high-performing, patient-centered workforce aligned with the practice’s clinical standards and organizational values. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Talent Acquisition & Onboarding 

• Manage end-to-end recruitment for clinical and administrative roles across all practice locations, including phlebotomists, medical assistants, ultrasound technologists, nurse practitioners, and front-office staff.

• Develop and maintain standardized onboarding programs that incorporate clinical orientation, compliance training, and site-specific protocols.

• Partner with site leads and medical directors to forecast staffing needs and maintain adequate coverage across locations.

• Build and manage relationships with staffing agencies, healthcare job boards, and educational institutions as talent pipelines.

Employee Relations & Engagement 

• Serve as the primary point of contact for employee relations matters, conducting impartial investigations and recommending appropriate resolutions.

• Develop and implement employee engagement initiatives to promote retention, morale, and a positive workplace culture across all sites.

• Facilitate regular feedback channels, including stay interviews, employee surveys, and exit interviews, to identify trends and areas for improvement.

• Provide coaching and guidance to managers and supervisors on HR best practices, performance conversations, and team dynamics.

Compliance & Employment Law 

• Ensure practice-wide compliance with federal, state, and local employment laws, including FMLA, ADA, FLSA, HIPAA, OSHA, and applicable healthcare regulations.

• Maintain accurate and confidential personnel records in accordance with legal requirements and organizational policies.

• Develop, update, and communicate HR policies, procedures, and the employee handbook across all sites.

• Monitor legislative changes affecting healthcare employment and advise leadership on necessary policy or operational adjustments.

• Partner with legal counsel as needed for complex employee matters, EEOC inquiries, or regulatory audits.

Compensation, Benefits & Payroll Coordination 

• Administer and communicate employee benefits programs including health, dental, vision, life insurance, and retirement plans.

• Support the annual benefits renewal process, including plan evaluation, vendor negotiations, and open enrollment communications.

• Maintain compensation structures consistent with healthcare industry benchmarks, ensuring internal equity across sites.

• Completes payroll ensuring accurate and timely processing of time and attendance, PTO, and wage changes.

Performance Management & Development 

• Oversee the practice’s performance review cycle, ensuring timely completion, calibration, and documentation across all locations.

• Identify training needs and coordinate professional development resources for clinical and non-clinical staff.

• Support succession planning and career pathing discussions with managers and high-potential employees.

• Administer performance improvement plans (PIPs) and corrective action processes in a consistent, legally sound manner.

Multi-Site Operations & HR Systems 

• Travel regularly to clinic locations to maintain visibility, build relationships, and ensure consistent HR practices across sites.

• Manage and optimize the HRIS (Human Resources Information System) to support accurate reporting, employee data management, and operational efficiency.

• Develop HR metrics dashboards to track key indicators including turnover, time-to-fill, absenteeism, and headcount by site.

• Collaborate with site managers to address location-specific HR challenges while maintaining enterprise-wide consistency.

QUALIFICATIONS 

Education 

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field required.

• Master’s degree (MBA, MHA, or MHRM) preferred.

Experience 

• Minimum of 5 years of progressive HR experience, with at least 1–2 years in a multi-site or multi-location healthcare setting.

• Experience in a specialty medical practice, ambulatory surgery center, or vascular/vein clinic strongly preferred.

• Demonstrated experience managing full-cycle recruitment for clinical roles.

• Prior experience with HRIS platforms (e.g., ADP, Paylocity, UKG, Rippling, or equivalent).

Certifications 

• PHR, SHRM-CP, or equivalent HR certification preferred; candidates actively pursuing certification are encouraged to apply.

Knowledge, Skills & Abilities 

• Strong working knowledge of federal and state employment law and healthcare-specific regulatory requirements.

• Exceptional interpersonal and communication skills with the ability to interact effectively with clinical staff, administrative teams, and executive leadership.

• High degree of discretion, professionalism, and integrity when handling confidential and sensitive information.

• Proven ability to manage competing priorities and drive results in a fast-paced, multi-location environment.

• Proficiency in Microsoft Office Suite; strong analytical and reporting skills.

• Willingness and ability to travel between clinic locations as required (up to 40%).

WORKING CONDITIONS 

This position operates primarily in a clinical office environment. The HR Manager will be required to travel regularly between practice locations. Some evening or weekend availability may be necessary to support staff meetings, recruitment events, or time-sensitive HR matters. The role requires prolonged periods of sitting, computer use, and occasional lifting of materials up to 20 lbs. 

COMPENSATION & BENEFITS 

• Competitive base salary commensurate with experience and market benchmarks.

• Annual performance-based bonus.

• Comprehensive medical, dental, and vision insurance.

• 401(k) retirement plan with employer match.

• Paid time off, paid holidays, and continuing education allowance.

• Mileage reimbursement for inter-site travel.

Company Background

Miller Vein is a unique healthcare company committed to improving lives one vein at a time. But we are so much more than a vein clinic. We are a movement. A fast paced, high energy movement committed to making the world a little better. Actually, a lot better. We want to serve as a model for how healthcare should work. Our people love it here because we care! We care about our patients. We care about our employees. We care about our community. Why have we won multiple “great-place-to-work” awards? We care! 

We get compliments from our patients telling us that we were not just the best medical visit they’ve had, but the best customer service they’ve ever experienced. From the greeting at the front desk, to the regularly delivered smiles, our attention to detail gives our patients the best results imaginable. Every teammate at Miller Vein has the autonomy to do the right thing at the right time for service that’s unheard of in a medical office. 

Our culture is defined by our core values: 

• Humble Service – We have a genuine concern for the well-being of others which can’t be faked.
• Integrity – We do what is right, no matter what.  We don’t cut corners ethically.
• Teamwork - We are always willing to help each other. None of us performs as well as all of us.
• Excellence – We never settle. We passionately pursue perfection every day, in every way.
• Can-do Positive-attitude – We are always up for a challenge and are genuinely excited about work.
• Happy to Go the Extra Mile – We love to do more than is expected. No clock-punchers allowed.

We are a group of competitive, ambitious individuals on a mission to become the largest provider of vein care in the country by 2030. How? By creating the best trained, happiest work force imaginable. Why? Because we can help more people! Because we see the joy in our patients and in our employees. We want more! 

Miller Vein Perks

• Competitive wages and 100% employer paid health, vision, dental benefits and 401k
• Healthy work-life balance (four day weekends every other weekend for our clinics).  No evening, weekend, or holiday work (almost never)
• Three weeks paid vacation
• Paid time off between Christmas and New Year's Day
• Community service opportunities
• $300 toward Continuing Education credits (CE’s)
• Positive and upbeat office environments and team members who take care of each other
• Fun company outings
• Miller Vein Perks do not apply to internships

Essential Requirements to Work at Miller Vein

• Be kind​, caring​, and compassionate. Be yourself ​
• Smile at every opportunity​
• Ask why a lot
• Listen first
• Treat customer like family and way better than they expect
• Start with yes
• Keep learning​. Get smarter at your job through training or books
• Offer to help teammates before they ask
• Compliment your peers for excellent work
• Find great people to join our team
• Figure out what doesn’t work
• Have fun
• Share your ideas