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Manager, Learning and Development
Отличное предложение от известного финтех-бренда с сильным социальным пакетом и акцентом на инновации (AI). Ограничением может быть требование работы из офиса в Аризоне.
Сложность вакансии
Роль требует сочетания стратегического планирования и практического коучинга. Высокая планка ожиданий обусловлена необходимостью глубокой аналитики данных и опыта работы в высокоинтенсивных продажах.
Анализ зарплаты
Зарплата в объявлении не указана, но рыночные данные для позиции L&D Manager в Скоттсдейле/Финиксе показывают конкурентный уровень. NerdWallet обычно предлагает зарплаты на уровне или выше медианы рынка для технологических компаний.
Сопроводительное письмо
I am writing to express my strong interest in the Manager of Learning & Development position at NerdWallet Small Business. With over five years of experience in sales enablement and a proven track record of scaling onboarding programs, I am confident in my ability to drive the development engine of your sales organization. My approach aligns perfectly with NerdWallet’s data-driven culture, as I specialize in translating performance KPIs into actionable training frameworks and coaching strategies.
In my previous roles, I have successfully bridged the gap between recruiting and sales performance by refining candidate profiles and accelerating ramp-up times for new hires. I am particularly excited about the opportunity to leverage AI tools like Gong and ChatGPT to enhance training workflows, as mentioned in the job description. Being a 'player-coach' who is equally comfortable setting high-level strategy and conducting live call reviews, I am eager to contribute to the continued growth and success of the Scottsdale team.
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Описание вакансии
NerdWallet Small Business is the go-to financial resource for small businesses. We’re here to help entrepreneurs achieve their financial goals and grow businesses as big as their aspirations.
As a catalyst for smart financial decisions, our combination of proprietary technology and financial expertise provides business owners with tailored solutions based on their unique needs and eligibility—helping them prosper, create more jobs, and, ultimately, grow the economy.
We’re looking for a Manager of Learning & Development to lead and scale the development engine of our sales organization.
This role goes beyond traditional sales training. You’ll own the full lifecycle of sales talent development—from hiring strategy and onboarding to ongoing training, performance improvement, and career growth. You’ll manage a small, high-performing L&D team and partner closely with Sales Leadership and Recruiting to ensure we are consistently hiring, developing, and retaining top talent.
This is a highly data-driven, hands-on leadership role. You’ll analyze performance trends, build impactful training programs, coach reps in real time, and continuously refine how we develop our people.
Where you can make an impact:
Lead L&D Strategy & Team
- Define and evolve the L&D vision and strategy for the sales organization
- Manage and develop a high-performing team in a player-coach capacity
- Partner with sales leadership to align development priorities with business goals
Drive Hiring & Talent Quality
- Partner with recruiting to define ideal candidate profiles and improve hiring outcomes
- Contribute to sourcing strategy and interview design
- Use performance data to continuously refine hiring criteria
Own Onboarding & Ramp
- Build and manage end-to-end onboarding programs
- Continuously improve ramp based on data and feedback
- Ensure new hires quickly reach full productivity
Deliver Ongoing Training & Coaching
- Design and deliver targeted training programs based on performance gaps
- Lead live trainings, workshops, and coaching sessions
- Reinforce learning through call reviews and in-the-moment feedback
Use Data to Improve Performance
- Analyze KPIs such as conversion rates, funnel metrics, and productivity
- Identify trends and performance gaps across the sales org
- Translate insights into actionable training and playbooks
Build Scalable Content & Systems
- Capture best practices from top performers and turn them into repeatable frameworks
- Create and iterate on high-impact training content
- Build systems that drive consistent performance at scale
Develop Talent & Managers
- Support rep development and career progression
- Build frameworks for skill growth and coaching
- Enable managers to become stronger coaches
Innovate with AI & Enablement Tools
- Leverage tools like ChatGPT, Gong, and Gemini to enhance training and workflows
- Contribute to building AI-forward enablement systems
- (Nice to have) Experience with tools like Replit, Lovable, or similar
Your experience:
- 5+ years in sales enablement, training, sales leadership, or related experience
- Proven experience owning or improving onboarding and ramp programs
- Strong analytical mindset with the ability to use data to drive decisions
- Track record of improving sales performance through structured development
- Experience partnering with recruiting or influencing hiring processes
- Hands-on and execution-oriented — comfortable coaching reps directly
- Experience in fast-paced, high-volume, transactional sales environments
- Familiarity with consultative or challenger sales methodologies
What Makes You Stand Out
- You think in systems — connecting hiring, onboarding, and performance
- You can diagnose problems with data and solve them with practical solutions
- You balance structure with adaptability — improving without overcomplicating
- You’re equally comfortable setting strategy and coaching reps live
- You bring strong opinions, but know how to listen and iterate
Where:
- This role will be based in Scottsdale, AZ.
- We have found that working in-person, alongside peers and more senior members of the team, confers great advantages owing to the spontaneous learning and collaboration opportunities that arise daily on a sales floor and that cannot be easily replicated in a remote environment.
We also understand the importance of flexibility to work remotely, both for personal and professional reasons. While this is an in-office role, as long as you are meeting our minimum performance standards, you’ll have the option to work remotely 20% of the month from anywhere in the continental US starting after you complete training, typically between months 4-6.
What we offer:
Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)
- Industry-leading medical, dental, and vision health care plans for employees and their dependents
- Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown
- New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
- Mental health support
- Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
- Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
- Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
- Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
Have Some Fun! (Nerds are fun, too)
- Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
- Hackathons and team events across all teams and departments
- Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
- Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your future (And when you retire on your island, remember the little people)
- 401K with 4% company match
- Be the first to test and benefit from our new financial products and tools
- Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
- Disability and Life Insurance with employer-paid premiums
If you are based in California, we encourage you to read this important information for California residents linkedhere.
NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.
NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires thisnotice, as well as the Los Angeles Fair Chance Act, which requires thisnotice.
NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:
- E-Verify Participation Poster(English+Spanish/Español)
- Right to Work Poster(English) /(Spanish/Español)
#LI-Onsite
Создайте идеальное резюме с помощью ИИ-агента

Навыки
- Data Analysis
- Sales Enablement
- Learning and Development
- Sales Training
- Coaching
- Performance Management
- ChatGPT
- Gong
- Curriculum Design
- Onboarding Strategy
Возможные вопросы на собеседовании
Вакансия подчеркивает важность данных для принятия решений. Работодатель хочет видеть конкретные примеры влияния обучения на бизнес-метрики.
Приведите пример, когда анализ данных о продажах помог вам выявить пробел в навыках и как вы разработали программу для его устранения?
Роль предполагает тесное взаимодействие с рекрутингом для улучшения качества найма.
Как вы планируете взаимодействовать с отделом подбора персонала, чтобы гарантировать, что профиль идеального кандидата соответствует реальным потребностям отдела продаж?
В описании указано использование Gong и ChatGPT. Важно понять технологическую грамотность кандидата.
Каков ваш опыт использования инструментов анализа звонков (например, Gong) или ИИ для масштабирования процессов обучения?
Позиция подразумевает управление командой в формате 'играющего тренера'.
Опишите ваш стиль руководства: как вы балансируете между управлением командой L&D и непосредственным коучингом торговых представителей?
Работа предполагает очный формат в Скоттсдейле для поддержания динамики торгового зала.
Как вы поддерживаете высокую вовлеченность и культуру непрерывного обучения в условиях шумного и быстрого торгового зала?
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